UPDATE: July 8 2021

As restrictions begin to lift and we begin to re-open in BC and Alberta your safety is our priority. Our staff works hard to help our residents live better, and our maintenance crews are on-site keeping multiple buildings functioning. We have begun to address non-emergency maintenance requests and we are asking for your patience as we address them as quickly as possible. If your maintenance request is regarding an appliance in your suite, please note we are experiencing significant delays from our suppliers, especially with dishwashers. We are reaching out to other suppliers but have been informed this is a manufacturing issue relating to Covid-19.

Please continue to submit your maintenance requests on-line and we will address them within provincial guidelines. In addition, masks are now recommended in all public indoor settings including common areas of apartment buildings.

Dear Resident: if you have any maintenance issues (ie. leaking taps, running toilet, etc.) that require attention we want to hear from you immediately. Please complete and submit this form. You will be contacted by your building manager within two business days, and we will attempt to fix the problem(s) as soon as possible.

Tuesday - June 28, 2022

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I/We require 24 hours notice before maintenance staff enters my suite to perform the maintenance.

I/We hereby give my/our permission for the landlord or landlords repair/maintenance person to enter my/our suite to inspect or carry out the above requested repair(s), between the hours of 8:00 am and 5:00 pm

I/We hereby give my/our permission for the landlord or landlords repair/maintenance person to enter my/our suite in accordance with the "Special Instructions" section below.

This request is for a common space, and does not require entry to my suite.

Kelson Group will contact you in regards to this maintenance request, either by email (if supplied) or by phone.

I grant Kelson Group permission to send me occasional email communication regarding issues pertaining to my apartment and building of residence, or Kelson Group events.

I do not wish to receive email communications from Kelson Group.

*Your email address will not be shared with anyone else as we respect your privacy.